Terms and Conditions

These terms and conditions apply to all agreements concluded by Accai Software BV. These terms and conditions cover the use of the services provided by Accai Software BV, hereinafter referred to as Accai, with company number 1009.777.324, registered at Zomerdreef 3 in 2360 Oud-Turnhout as the owner of the software.

Accai, as a service provider, grants customers a right of use of the developed software on the basis of a subscription formula. The use of the software automatically implies that the customer has accepted the terms and conditions. The software remains the property of Accai Software BV at all times; the customer only receives a right of use.

Accai may amend the terms and conditions at any time. The customer will be informed of these changes and will have the option to terminate the contract and the use of the software if they do not accept the new terms and conditions.

An account is created for each customer for the use of Accai's services. Multiple users can be designated per customer, each of whom receives access. Both the customer and each individual user are bound by these terms and conditions.

The Customer/User gains access to the software by means of a username and password. The software is secured and not accessible to non-users.

Use of the software is personal. A user may not share their login credentials with a third party to grant them access to the Accai software.

In case of dispute or disagreement, the parties will do everything possible to reach an amicable settlement. If this is not possible, the courts of the judicial district of Turnhout shall have jurisdiction.

Accai offers its software via the internet. This software package includes:

• Generating sales invoices, credit notes, quotes and purchase orders
• Maintaining a customer database
• Maintaining a product database
• Maintaining purchase invoices
• Sending digital invoices
• Other services listed on the Accai website or in the software

The customer may only use the software for the intended purpose for which it was designed. The customer bears all responsibility for the use they make of the software and the content they place in it. The customer indemnifies Accai against any liability in connection with the use of the software. The customer is responsible for the data they enter into the software, including its accuracy, completeness and legality.

The software is hosted and available via the internet. Accai will make all reasonable efforts to guarantee maximum availability and performance of the software, but cannot guarantee this. Accai is in no case liable for any damage resulting from the unavailability of the software.

The customer undertakes to pay the agreed price for the use of the software in accordance with the chosen subscription. Prices are communicated on the Accai website or when entering into the subscription and are exclusive of VAT, unless otherwise stated.

Invoices are sent when entering into the subscription or upon renewal. Payment must be made within 30 days of the invoice date, unless otherwise agreed.

In case of late payment, after the due date of the invoice, a default interest of 12% per year will be charged automatically and without notice of default, as well as a lump-sum compensation of 10% of the invoice amount (with a minimum of €50).

Subscriptions are automatically renewed for the same duration as the original subscription, unless the customer cancels the subscription in accordance with the cancellation terms.

The customer may cancel their subscription up to 30 days before the next renewal date. Cancellation must be done in writing by email to hallo@accai.be. After cancellation, the software remains available until the end of the current subscription period, after which access will be terminated.

Accai reserves the right to unilaterally terminate a subscription in the event of a serious breach of these terms and conditions by the customer.

Accai is not liable for any direct or indirect damage arising from the use or inability to use the software. This includes but is not limited to:

• Loss of data
• Lost profits
• Missed savings
• Damage due to business stagnation

Accai's total liability is in any case limited to the amount that the customer has paid to Accai in the preceding 12 months for the services.

All intellectual property rights relating to the software, including but not limited to copyrights, trademarks, patents, know-how and trade secrets, belong exclusively to Accai. The customer only acquires a non-exclusive, non-transferable right of use for the duration of the subscription.

The customer is prohibited from copying, modifying, reverse-engineering, decompiling or in any other way reproducing or exploiting the software without prior written permission from Accai.

Accai respects the applicable privacy legislation and processes personal data in accordance with its Privacy Policy. The customer is responsible for the personal data they enter into the software and must comply with the applicable legislation.